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F.A.Q.

Frequently asked questions

Michal Kasprzak avatar
Written by Michal Kasprzak
Updated over 9 months ago

Q: What diseases can be distinguished with TrichoLAB?

TrichoLAB trichoscopy report differentiates majority of hair disorders. It may distinguish scarring versus nonscarring alopecia, androgenetic alopecia vs telogen effluvium and supports the diagnosis of alopecia areata, lichen planopilaris, anagen effluvium, folliculitis decalvans, discoid lupus erythematosus, trichotillomania, tinea capitis.

Q: What do I need to start using TrichoLAB service?

  • Camera device: Leviaca, Medicam, Handyscope

  • Software: TrichoLAB Suite or Space, SnApp (phone app)

  • Account in TrichoLAB Lab

Q: Does TrichoLAB provide any treatment suggestions?

No. TrichoLAB focuses on statistics. Our specialists provide opinions about each examination.

Q: How much time does it take to get the Trichoscopy Report?

TrichoLAB delivers the trichoscopy report within 7 work days from the day of submission.

Q: How much does it cost?

TrichoLAB service is based on pay-per-use system.

Cost depends on the version of software and modules that you need. For more information, please contact us via chat or you can book a free demo meeting here

Q: Is my data secure?

It's our priority to keep the data safe and the servers secure. We have implemented both ISO 9001 quality standard and ISO 27001 information security standard.

Q: How should a patient be prepared?

Trichoscopy does not require specific preparation. However, it is advised that your patient has not used artificial hair fibers. For better visibility hair dyeing is advised for gray hair patients.

Q: Does the procedure hurt?

Not at all. Trichoscopy is a non invasive procedure.

Q: How much time does the procedure take?

Usually complete procedure takes 10-15 minutes. Upload and download time depends on your Internet connection.

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